The Demise of (Beautiful) Brands

[This is the original unedited version of my column for Courier Magazine entitled “Death by Algorithm” in their June 2018 issue.]

Remember the good old days when an idea could gestate in the mind of, say, Vivienne Westwood and, then, voila, the hallucinatory output of a single theme like “Seditionaries” or “Buffalo Girls” would emerge on the runway fully formed, causing jaws to drop (one way or the other) among the small cabal of editors who ruled the fashion establishment? “Les Incroyables,” John Galliano’s Central Saint Martin’s 1984 graduation runway show dishing up 18th century French romanticism interpolated with hard-edged punk flair was possibly the zenith of that epoch, just as Marc Jacobs’ ode to the street style of homeless people was an unmitigated critical and commercial catastrophe during the same period.

These days, the fashion industry is spared from giant errors of judgment like Jacobs’ grunge collection — but also from moments of elation and awe, the sort customarily inspired by the collections of Yves Saint Laurent, John Galliano and Vivienne Westwood twenty years ago. That’s because, for decades, statistics and, now, analytics, have slowly strangled creativity.

For better or worse, in the past, ideas germinated and developed in a vacuum for the simple reason that we were not instantly connected to ideas, images or each other. That in and of itself was not actually a plus, but simply a fact.

In the late 80s, creativity started becoming big business. Louis Vuitton merged with Moet Hennessey in 1987 to become the world’s largest luxury conglomerate and Johann Rupert set up the Richemont Group one year later. The advent of brands like Calvin Klein Jeans (remember how nothing came between Brooke Shields and her Calvins) and Ralph Lauren signaled the mainstreaming of luxury. Not surprisingly, the professionalization of the fashion and luxury industries, no longer a series of family-run enterprises, brought with it the newfound discipline of numbers. Designers’ imaginations still ran amok but their enthusiasms were curbed, at least at the margin, by sell-through reports and managers with MBAs beholden to shareholders. (Considering that sell-through reports, back then, still required a high level of manual tabulation, they had marginal impact on creativity and were more seasonal post-mortems than predictive blueprints for action.)

Then came the influence of Google and, with it, search results including images which eliminated the necessity of sourcing inspiration from travel, museums or even coffee table books. Suddenly, collections about “Venice” or “safari” started resembling each other rather than their native environments because designers, hard pressed for time or, worse, lazy, started culling references from the same first page of Google search results. Fast-forward to today, with most “creative” visual output a cut-and-paste of freely available design references, and it’s no wonder that the depth and intellectual commitment which marked the creative projects of twenty or thirty years ago have gone missing. The creative process, once based on independent, even solitary exploration, has given way to the mental terrarium of Google.

That artists and designers are discouraged from risk-taking by large-scale capital and our imaginative capacities vastly diminished by Google paint a bleak picture for many creative industries. But the real coup de grace has been analytics and its apparent ability to foretell commercial success or failure, even before the lightbulb goes off in the mind of a designer or artist. With job security based on positive ROI and designers themselves obsessed with Instagram like counts, the sheltered space for creative germination which once led to the birthing of full-blown works of art has been squeezed out of existence. The current system, if anything, penalizes unbridled creativity. (To take an example from an industry which has undergone the same seismic shifts, music, contrast The Wall by Pink Floyd, an entirely original, integrated work of art referring to nothing which came before it, to the music created by today’s major pop stars, Rihanna, Justin Bieber, Katy Perry, etc.. The showcase for musical artistry formerly known as the “album” has been abandoned, much like the runway collection, in favor of hit singles based on riffs, tropes and styles known to provoke the desired aural reaction among listeners.)

Thus, consumers are treated to an endless stream of thinly veiled retreads of best sellers and hit-or-miss collaborations, each a desperate stab to reproduce the glory days of last season. The formulaic recycling of old ideas has become so instinctive that it feels practically suicidal to return to the more venturesome days of creative risk-taking, when brand integrity was defined by a philosophy, a mission, an aesthetic. Athletic brands like Nike and Adidas are especially guilty of this form of “product development”, forsaking investment in product R&D to chase after collaborations with the next big streetwear influencer. Similarly, Louis Vuitton has never been the same since Marc Jacobs invited Takashi Murakami to co-create a collection. The brand is practically defined by its collaborations and LV’s recent appointment of Supreme creative director, Virgile Abloh, to helm its menswear design is an unapologetic case of the commercial tail wagging the creative dog. I never thought I’d see the day when streetwear tropes, so easily wielded within the world of Adobe Photoshop, would ascend to the apex of the luxury world.

To put it in the simplest way possible: When is the last time that you experienced an electric frisson looking at a new runway collection, photograph, piece of music — or sneaker? In short, when is the last time you felt like you were looking at something BRAND NEW and it actually gave you a JOLT?

If brands lose their leadership position, it’s their own fault. Why should a consumer look up to them when they fail to demonstrate confidence, leadership or sure-footedness. Commentators complain that “millenials don’t give a sh — -t about brands.” But the truth is, most brands, the big ones anyway, deserve to be abandoned, not just by millennials but by all of us. Soullessly following statistics rather than the inner compass of an original vision, brands have lost their very reason for being in the first place.

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Daily Mind-ful 13 May 2017 (Marketing is a bad word in England)

I unearthed a book from 1970 about Hong Kong people. What a walk down memory lane, racial stereotypes and all. It’s fascinating to read the unapologetically sexist, romantic depictions of interracial relationships for example. And the photo portraits are divine; I’m curious to understand how a consumer would search for my friend’s deer tooth jewellery and do a little bit of SEO sleuthing. Google keyword planner shows me that the keyword string, “tooth jewelry” is more popular than any other relevant search term, so I type that into Google to see what search results come up. Much to my surprise (but not delight, that’s for sure), my search results reveal an utterly new category of “tooth jewelry,” diamond and gold studs inserted directly into the teeth, rather than, as I had expected, gold and silver jewelry of traditional configuration containing and showcasing teeth; the main takeaway from this exercise is that it pays to do some simple research to ensure that you’re naming and describing your products according to what people actually seek to buy (via Google search); I relay my bemusing experience at Aldeburgh Music to my good friend, Louise, who, thank god, lives in the country and she explains that, especially to older Brits, “marketing” can be a bad word. This is a key but, of course, somewhat dispiriting lesson from my trusted friend who, like me, is a gung-ho, crack marketing professional. I’m lucky to have a friend/tennis partner/confidante who can lend perspective to my new experiences, both good and bad, in the countryside. Like me, she’s Jewish, and sticks out like a sore thumb 🙂
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Zuckerberg needs to grow up and get a conscience


Facebook announced its principal areas of focus and R&D during this week’s F8 conference. Call me naive. But I’m disappointed (that’s a very mild way to put it) that Mark Zuckerberg is just another tech entrepreneur mindlessly chasing numbers instead of exerting some moral leadership. He needs to grow up and get a conscience – URGENTLY. [I taped this vlog on the spur of the moment explaining the terrible lighting and my weirdly recumbent posture. Notwithstanding the aesthetics, I’m glad I did it.]
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Daily Mind-ful 16 April 2017

It’s the last 1-2% of best effort and attention to detail which engenders true loyalty when you’re building a business or brand. If a handful of people notice, it’s worth it; Now, after many years,
I reject the 80/20 rule; if you’re an artist, why would you ever live in the US any more, I asked Denise,
my friend, the music composer; besides the defunding of the NEA, Americans don’t fundamentally support the idea of building cultural patrimony, which makes it an unsympathetic home for artists, IMO; why is education necessary for good taste? And, if it is, what kind of education is required? I ask Denise why I should use Spotify; I don’t listen to music because I have no reliable means of discovering new high quality music; NO, actually, the real challenge is allocating sufficient time for music discovery; and that’s because I like music too much and can’t do anything else when listening to it; so, paradoxically, I don’t listen to any music at all; Denise reminds me that nothing can actually fill that (music) gap; because music can be accessed and appreciated without any prior knowledge or, as I put it, music can fill you, instantly; for that reason, I don’t like vocal music; in fact, it was Nietzsche in The Birth of Tragedy who was able to explain in words my dislike of vocal music.
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Daily Mind-ful 10 April 2017

Daily vlog diary: Erin Janus’ indictment of the dairy industry is a social media tour de force highlighting the power of video but it is too ideologically biased to take seriously. It’s my belief that animals should be subordinated to humans. Therefore, I can’t take arguments (like Janus’) against industrial food production predicated on the anthropomorphization of animals seriously; the power of Janus’ messaging style partially explains the effectiveness of Trump’s messaging; Bravo: EasyJet has almost eliminated the use of human agents at check-in; hipster design tropes have percolated into mainstream culture; airport retail is a great example of why shopping today sucks; immigration at Schipol took as long as the entire flight; many Amsterdam taxis are Teslas; we arrive at our Airbnb but there’s no one waiting for us; catastrophe averted – but not before John suggested returning immediately to England; pretty postcards from Amsterdam; last but not least: I was impressed to hear that McDonald’s is now asking job applicants to submit Snapchat footage along with their resumes.
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Daily Mind-ful 9 April 2017

Daily vlog diary: Actually, I know a ton about SEO; But I’m very ambivalent about digital marketing because numbers have usurped the rightful role of senior managers — and their hard-won decades of experience and wisdom; numbers must not, should not dominate decisionmaking, especially when it comes to creativity and entrepreneurial risk-taking; even the luxury industry is being subverted by accountants and statisticians; young people especially tend to put too much stock in numbers; Henry Ford would never have invented the automobile, only a faster horse and carriage, had he been looking at historic sell-through reports only; numbers are the single greatest headwind for creativity today; technology sucks: we feel endlessly busy; kids are so ahead of parents these days, especially my own son (praise god!); SEO is not about technocratic knowledge: it’s about time commitment; today’s SEO tools are so well designed that a monkey can optimize a website (well, not exactly… but close — if you use WordPress); no one steals American passports any more; I feel physically uncomfortable when making “nice”, pretty, happy content; just as well, since the last thing the world needs is more posts of girls saying, “look at my pretty dress”.
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Daily Mind-ful 3 April 2017

Daily vlog diary: Back to England; it’s totally fucked up that we feel guilty taking time off unless we’re very ill; time for Popeye’s because I’ve been downgraded; the new Brioni ad starring Samuel Jackson is pure genius but will Chinese people get it? 12 hours of movies and TV later, I’m in England again; travel woes; HOME, at last!
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